Verizon Digital Signage
What is digital signage
Verizon has released an LTE Media Player and portal to connect screens. The hardware plugs into any display and connects that display to play the same piece of content. The challenge is to create a portal that is useable and useful for the complex requirements of uploading and organizing content to fit on the display and schedule it for period of time.
- Concept a homepage image that represents Verizon's Digital Signage
- Tell the story of Digital Signage through interactive media
- Create simple yet decisive CTA's
A major portion of the work created was a complete support system for both the portal and hardware. Creating a step-by-step process of setup ensures a great customer experience.
- Created the information architecture for all Support pages
- Journey mapping the experience of setting up the LTE Media Player to launch a campaign
- As a team, we wrote and designed each step of the support pages