Verizon Digital Signage
What is Verizon digital signage
Verizon has released an LTE Media Player and portal to connect screens. The hardware plugs into any display and connects that display to play the same piece of content. The challenge is to create a portal that is useable and useful for the complex requirements of uploading and organizing content to fit on the display and schedule it for period of time.
Concept a homepage image that represents Verizon's Digital Signage
Tell the story of Digital Signage through interactive media
Create simple yet decisive CTA's
Content Management System
The Digital Signage CMS allows users to upload content and push campaigns to their LTE Media Player.
Maintained brand standards
Worked with the product team and vendors to design flows and create simplicity for the customer
Designed new features for the CMS system
Designed updates based on user testing
A major portion of the work created was a complete support system for both the portal and hardware. Creating a step-by-step process of setup ensures a great customer experience.
Created the information architecture for all Support pages
Journey mapping the experience of setting up the LTE Media Player to launch a campaign
As a team, we wrote and designed each step of the support pages