Verizon 5G Home: Professional Install
5G Installation
Working as a user experience designer for the 5G professional install app, I created user journeys to represent complicated workflows. This app guided the installer to the customer’s house and lead them through a series of actions to complete the installation of 5G home.
User flows
Prototyping
Android and iOS design
User research
User Flows
The creation of diagrams and user-flows became incredible important to show all the pathways through the product, success and fail states, and when the flow of information was passed between installers and customers.
