UX Design Process

Working with a team of visual designers and UX researchers, we enhanced the Verizon Cloud experience.

• Analyzed the current website, including a review of current features here

• Created prototypes for user testing

• Reviewed results from testing, implemented changes, and worked to develop the changes

• Wireframe design and created deliverables for the dev team seen here

• Understood the business needs from a Verizon Cloud perspective and created a roadmap of future features

The Cloud website needed a redesign to be more usable, user-friendly, and an everyday tool for the customers. After doing some research and testing, we decided the goal for Cloud was to create a ‘destination’ experience.

• Hero carousel brings photos to life

• Major features of the Cloud include printing photos, music, and contacts.

• The Fujifilm section encourages the user to purchase prints,

SUB-NAVIGATION DESIGN

Within the Cloud sub-pages, we combined Photos & Videos.

• Adding subcategories, such as photos, videos, albums, and favorites, creates a system to filter the users' images more easily

• Moving the sub-pages to the left panel makes this page easier to navigate and browse

• Using portrait and landscape images encourages users to stay on the page longer

• Surfacing 'Favorites' and 'Sharing' beneath each photo encourages more interactions

Photo and Video Detail Pages

• Annotated wireframes

• Full visual design