UX Designer

USER EXPERIENCE DESIGN

My strength lies in being able to see the ‘big picture’ as well as the details that make a great product. I have a deep understanding of the design process from research to design and development. I am able to communicate design ideas across cross-functional teams to gather requirements, meet business objectives, while being an advocate for the user.


WORK EXPERIENCE

SENIOR PRODUCT DESIGNER, VERIZON,  SEPT 2016 — PRESENT

Working across multiple products to work on multi-disciplinary teams to enhance usability and create a better customer-facing products.

  • Currently, lead the experience on Verizon Digital Signage to design new features and user-test prototypes to better understand our customers, create requirements from customer feedback, and design and maintain all support content. 

  • Designed user flows and concepts for 5G Professional Install. Incorporated feedback to enhance application for installers.

  • Verizon partnered with Greg Norman to bring technology to the golf course. Designed a tablet UI that incorporated all requirements and was golfer-friendly. Participated in user-research and workshops to brainstorm new uses of technology on the golf course.

  • Re-designed the Verizon Cloud responsive website navigation to be more user-friendly. Designed and tested new features that were implemented by the development teams.

 

USER EXPERIENCE DESIGNER, PLASTIC-CRAFT, 2016

Worked with the marketing and development teams to streamline business requirements for the client to compete in the marketplace. Created wire-frames and style guides for both
Plastic-Craft.com and PlasticCuttingboards.com which lead to an increase in sales. 

 

USER EXPERIENCE DESIGNER, EFFECTIVEUI,  2014 — 2016

Worked with American Express to launch the Plenti Loyalty Program. Designed and maintained wireframes for the responsive website Plenti.com. Re-designed the dashboard of the Plenti app for both Android and iOS. Other major clients and projects include AMEX FXIP and TIAA-Cref.

 

WEB DESIGNER, PIERRE FABRE, 2014 

Worked within the Digital Marketing team to manage websites and create email blasts and website designs for four major brands: Avene, Klorane, Pierre Fabre, and Glytone

 

GRAPHIC DESIGNER, The Moret Group, 2011

Worked with existing style-guides for multiple major brands to design and render new hats and clothing.


Accomplishments

PATENT PENDING,  Dynamic Configuration of User Interface Elements, 2017


EDUCATION

MASTERS OF DESIGN INNOVATION,  Glasgow School of Art, 2013

BFA GRAPHIC DESIGN,  The College of Saint Rose, 2012


REFERENCES

Available on request.