USER EXPERIENCE DESIGN
I work through projects from initial concepts to development. My strength lies in being able to see the ‘big picture' as well as the nuances that make a great product. I have a deep understanding of the design process from research to design to development. I’ve worked in responsive web and in both Android and iOS for over 4 years, and have experience working in an agile process. I am able to communicate design ideas across cross-functional teams to gather requirements, meet business objectives, while being an advocate for the user.
PRODUCT DESIGNER, VERIZON, SEPT 2016 — PRESENT
Working across multiple products to work on multi-disciplinary teams to enhance usability and create a better customer-facing products.
- Lead the experience on Verizon Digital Signage where, as a team, we wrote, designed, and developed the support pages for the portal and hardware.
- Verizon is partnering with Greg Norman to release a new customer-facing product. My responsibilities on this project include: engaging with user research, gathering requirements, and creating annotated wireframes for multiple platforms.
- Re-designed the Verizon Cloud website to be more user-friendly and more feature rich.
USER EXPERIENCE DESIGNER, PLASTIC-CRAFT, 2016
Worked closely with the marketing and development teams to create an strong experience strategy. Streamlined the business requirements for the client to compete in a competitive marketplace. Created wire-frames, style guides, and visual design, for both Plastic-Craft.com andPlasticCuttingboards.com to increase usability and user satisfaction.
USER EXPERIENCE DESIGNER, Effectiveui, 2014 — 2016
Developed annotated wire-frames, style guides, visual design, and prototypes. Conducted user research and testing. Worked onsite with American Express to launch the Plenti Loyalty Program. Other major clients and projects include AMEX FXIP (Foreign Exchange International Payments) and TIAA-Cref,
WEB DESIGNER, PIERRE FABRE, 2014
Worked within the Digital Marketing team to edit and create email blasts and website designs for four major brands: Avene, Klorane, Pierre Fabre, and Glytone. Edited and updated current websites while maintaining brand guidelines.
GRAPHIC DESIGNER, The Moret Group, 2011
Worked with existing style-guides for multiple major brands to design and render new hats and clothing.
MASTERS OF DESIGN INNOVATION, Glasgow School of Art, 2013
BFA GRAPHIC DESIGN, The College of Saint Rose, 2012
Available on request.